Frequently asked questions
How does my Norlii home decor subscription box work?
The Norlii home decor subscription box is bimontly, which means you will receive 6 boxes in a year. When you sign up you will receive the current Norlii box. We ship 1-3 days after purchase. Bimonthly plan: Your subscription will automatically renew on the 28th of even months and a new box is sent to you shortly after. You can cancel your subscription any time. Yearly plan: Your renewal date is one year from the date of purchase. Cancellation will be effective for the next billing cycle.
Can I cancel my subscription?
Yes, you can cancel your subscription any time. If you cancel your subscription, please write to us before before the 15th of an even month. You can cancel your subscription by sending an email to [email protected] entering CANCEL in the subject.
Can I return items from the box?
Unfortunately we cannot accept returns of items from the subscription box. The box contains value for more that $120 every time. We feel confident you will appreciate the items, that we have chosen for you among the most popular brands in Scandinavia. If however you receive an item, you don't want, please consider regifting it. And we would love to hear your opinion on anything we send you, so please do not hesitate to throw us a mail.
Can I know what is in the Norlii box?
You can be sure that the content of the Norlii home decor subscription box is carefully curated to let you experience Scandi design and living. We do not reveal all the the items in the box before shipping, to keep the unboxing a surprise. We will make spoilers on one or two items in the box on our facebook and instagram pages as well as emails.
When will I receive my Norlii box?
The box will be by your doorstep around the 18th of the uneven month (Jan, Mar, May, Jul, Sep, Nov). We ship all boxes directly from Scandinavia, so shipping times can vary. We will of course notify you as soon as your box is shipped.
Do you offer the Norlii box subscription everywhere?
Norlii offers the Scandinavian home subscription box globally.
Please send us an email at [email protected] if you are not yet able to sign up in your location.
Local taxes and VAT apply
When will I be billed?
On a bimonthly subscription you are billed for your first box at the time of your initial purchase. After the first box you will be billed on the 28th of even months (Feb, Apr, Jun, Aug, Oct, Dec). We will always notify you in advance.
If you are on the yearly scheme you will billed once per year. We will always notify you in advance.
How much is shipping?
Shipping in the Norlii Box subscription
All of US +Canada shipping = US$12.95 per box in a subscription
Asia Pacific Shipping = US$19.95 per box in a subscription
EU + UK shipping = Free
Rest of Europe = US$9.95 per box in a subscription
Rest of world shipping =US$ 12.95 per box in a subscription
Shipping in the Scandinavian Store
-depends on purchase, please see in Check out
Can I buy just one box?
Most frequently we offer the current Norlii Box as a one time box purchase.
Can I order more Scandinavian items?
Yes, you have the opportunity to buy additional awesome products from Nordic brands in our members' store, The Scandinavian Store. Your order is handpacked and will ship 1-2 days after we receive the order. You are able to add priority shipping during checkout. Find the store at www.norlii.com/the-scandinavian-store
Can I buy Norlii box as a gift?
Yes absolutely, just chose "gift" in the check-out process.
Can I order past Norlii boxes?
What currencies do you take?
US$ is our default currency. We do offer our products in several other currencies, and they will be calculated with the US$ as the base currency